Lumen Web Get a price

£149 setup, then from £19/mo: three plans, all published.

See pricing
A web studio for UK private practice

Websites for counsellors, priced in public and live in 30 days.

Fast, accessible, and easy to read on a hard day. Every price is public: no call required.

£149 to build, then from £19 a month. No quotes, no sales calls.

  • £149 setup, then monthly
  • 30 days or 3 months free
  • WCAG 2.2 AA at launch
  • 95+ on mobile
  • Form tested daily
  • Your domain, your name
Where a visitor's data goes on a typical therapy website, compared with ours On a typical site, one visitor's request fans out to a fonts network, an analytics service and an advertising pixel, each receiving the visitor's IP address and the fact that they were reading about therapy. On a site we build, the request goes to the practitioner's server and nowhere else. TYPICAL THERAPY WEBSITE Visitor Font CDN IP Analytics visit Ad pixel profile The practice A SITE WE BUILD Visitor The practice One request. Nobody else is told anything.
A font CDN quietly shares a visitor's IP with a third party. On a site about trauma counselling, that's needless, and free to avoid.
In plain English

What we do, and what you bring

Never had a website built before? Here's the whole thing, jargon-free.

What we do

We write the words, build the pages, test everything, and put it live: accessible, fast, and compliant with advertising rules for healthcare. You touch no code.

What you bring

  • Your details: qualifications, fees, specialism. We send simple questions, not a blank page.
  • A domain: yours already, or we help you pick one. About £10–15 a year, registered in your name.
  • A couple of photos, if you have them. Not required to start.

How it happens

  1. You get in touch: call or email, whichever you would rather

    Tell us what you practise and which plan looks right. Prefer a call? Send a number and a good time: we reply within one working day.

    your time: ten minutes
  2. We send some simple questions

    Prompts, not a blank page: most people answer over a couple of evenings.

    your time: about an hour
  3. We write, build and test it

    You get a private preview link to look at before anything is public.

    your time: none
  4. You check it twice, then it is live

    One round of changes, then a final read. Your domain, in your name.

    your time: half an hour

About two hours of your time, spread over a couple of weeks. Live within 30 days.

Prices

Three plans. All of them published.

No quote, no call. Prices exclude VAT.

Cost at a glance
PlanBest forSetupMonthlyYear oneThen per year
EssentialsA first site for a new practice£149£19£377£228
PracticeA practice that publishes and takes bookings£149£29£497£348
ClinicUp to five practitioners£149£39£617£468
In plain terms

Four reasons, without the jargon

Four real problems on real therapy websites: each one fixed as standard.

A broken contact form, with and without daily testing Without testing, messages leave the website, fall into a break in the line, and never reach the inbox, for weeks, with nothing on screen looking wrong. With daily testing, the same break is found the same day and repaired. WITHOUT DAILY TESTING Your site Send message Your inbox empty 38 days, unnoticed WITH US Your site Send message daily test found the same day Your inbox fixed, then full
A broken form looks completely normal Nothing looks wrong: the only sign is a quiet inbox, easy to explain away for months. We test your form daily.
Who is told that someone read your website On a typical therapy website one visitor's request also reaches a font network, an analytics service and an advertising network, each learning the visitor's address and that they were reading about therapy. On a site we build, the request reaches the practice and nobody else. A TYPICAL THERAPY WEBSITE Visitor A font network their address An analytics service the visit An ad network a profile The practice A SITE WE BUILD Visitor The practice nobody else
Someone researching their own mental health should not become an advertising segment Most therapy sites quietly tell three or four companies who visited and why. Ours tell nobody.
A slow website and a fast one, at one in the morning On a slow site the visitor waits, sees nothing readable, and leaves. On a fast, accessible site the words are there immediately, the button is large, and the message gets sent. A SLOW SITE still loading they leave A SITE WE BUILD Send a message readable at 1am and on a screen reader
The person deciding whether to message you is tired, anxious and on a phone Every site loads in under two seconds on mobile and meets WCAG 2.2 AA: large text, high contrast, one clear action.
The same offer, worded two ways The first sentence claims to treat a condition, which the advertising rules do not allow without medical supervision. The second sentence describes the same work in a way that is allowed, and reads better. WHAT MANY THERAPY SITES SAY I treat depression and anxiety. a claim to treat a condition: not allowed without medical supervision WHAT WE WRITE INSTEAD I work with adults living with anxiety and low mood.
Your website is advertising, and the rules are stricter than most people realise There's a published list of conditions nobody may claim to treat without medical supervision. We never write the risky version.
Guarantees

Six promises, each with a consequence attached

A promise without a stated penalty is a marketing line. These have one.

Live within 30 days of us having your content
the first three months are free
We test your contact form every day
if it breaks and we do not catch it before you do, that month is free
95+ mobile performance and WCAG 2.2 AA at launch
we fix it free, or refund you
Your domain is in your name from day one
your content exports any time: the fuller answer
No lock-in after the initial term
thirty days notice, whenever you like
The price quoted is the price paid
there is no second invoice

Not guaranteed: search rankings, enquiry volume, or any regulatory outcome. Nobody can honestly promise those.

Straight answers

The things people think before they get in touch

All of these are reasonable. None of them get a sales answer.

My current site is fine.

It might be. Send the address and we'll run our eighteen-point check (contrast, keyboard access, speed, third-party loads, wording) and send you the results. If it passes, we'll say so.

I am not technical.

You won't need to be. Send content in a document; we write, build, test and launch. Edits afterwards are just an email: no dashboard, no plugin to maintain.

That is more than I expected to spend.

Essentials is £19 a month: less than a fifth of one session for most practitioners. We can't promise it pays for itself, but the price on the page is the price, and you can leave after the initial term.

Why not Wix, Squarespace or a template?

They work, and if budget is tight, they're a reasonable choice. What they don't do: check your wording against advertising rules, keep tracking off the page, guarantee WCAG 2.2 AA, or notice a broken contact form. That's what you're paying us for. See the full comparison.

Can I leave?

Yes: thirty days' notice after the initial term. Your domain has been yours since day one, and your content exports on request.

Free guide

The Private Practice Setup Guide A FREE GUIDE · 9 PAGES

The Private Practice Setup Guide

Registration, insurance, fees, getting a website built, the wording the ASA won't allow, and what your website legally needs. Ten pages, free.

Get the free guide
Scope

What we do not do

  • We can't promise rankings or enquiry numbers. Nobody can.
  • We're not a source of legal advice: we point you to CAP's free Copy Advice service and your professional body.
  • We don't build booking systems or clinical notes. Good UK tools exist for that, and we work alongside them.
  • We don't hold your website hostage. Your domain, your content, exportable any time.